It is always possible a product does not meet your demands. A product may always be returned or traded for free within 14 days. Please note, the product may not be damaged and the packaging must be intact. Within 7 workdays after receiving the returned product we will return the payment costs to the bank account used for purchase.
To return your product please send it to the following address:
BiOBUDDi Group B.V.
Simon Stevinstraat 11
5916 PZ Venlo
Note: Upon receiving damaged goods notification should happen within 24 hours! You may notify us via phone: 077 321 1404 or send an E-mail to firstname.lastname@example.org.
Upon receiving an incomplete order, we advise you to contact us via 077 321 1404 or send an E-mail to email@example.com.
Note the following: the product number, this is the number starting with BB-, and note which part you are missing. You may receive the missing part within 3 workdays. Please note: When the product is purchased in a store other than our webshop we may ask you for an receipt, upon receiving this we will send you the missing part(s).