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Payment

How to place your order

Here’s a step-by-step look at the checkout process:

1. Choose an item of your liking that you wish to purchase.

2. Click on "ADD TO CART".

3. After this you can continue shopping or proceed to checkout. Always agree with the terms and conditions before proceeding.

4. There is always the possibility to view your cart. Change the quantity or selection easily.

5. Log in. Or fill in your details.

6. Press on continue shipping.

7. Check your details. If you want to change something please do it now.

8. Press: Continue to payment.

9. Select the payment method. If you want to change the billing address this is the moment to do so. You can save your information for future orders and click on review order.

10. Check the order one more time. Click on complete order and go through the payment process.

11.Once your order has been completed you will receive a confirmation email with an order number as a reference and a link to a tracking number once the order is shipped, so that you can track the delivery of your order.

Still having trouble?

Contact us directly by:  

Telephone: Our Telephone number: +31 (0) 77-3211404. Our team is available from Monday to Friday between 08:00 and 17:00.

E-mail: Send an E-mail to customerservice@biobuddi.com, we will respond within 48 hours 

Different payment options

During the process of ordering, you may choose the payment method of your liking. BiOBUDDi supports the following payment methods:

1. Bank transaction.
If your bank is not compatible with iDEAL you may pay via a bank transaction. Add your order number to the transaction to the BiOBUDDi Group B.V. bank account and we will process your order once the purchased is received.ABN Amro Bank T.n.v.: BiOBUDDi Group B.V. Location: Venlo, The Netherlands IBAN: NL 69 ABNA 0246 4898 98 BIC/SWIFT: ABNANL2A
 
2. Credit card
The BiOBUDDi webshop supports the use of credit cards.
 
3. IDEAL
With iDEAL you may pay your purchases safely and easily online. The trusted provider offers transactions with the safety warranty of your own bank. You may use iDEAL without signing in. iDEAL is only accessible to Dutch bank accounts. iDEAL supports the following banks; ABN AMRO, ASN Bank, Friesland Bank, ING, Rabobank, RegioBank, SNS Bank, Triodos Bank and Van Lanschot Bankiers. Orders are processed directly after the transaction.

4. PayPal
If you own a PayPal account you may use it for your purchases in the BiOBUDDi webshop. PayPal is the safe way for online transactions without sharing any personal information. Link your bank account or credit card and complete your transaction in a matter of clicks.
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